Phone

Included Calling Features

Winnebago Cooperative Telecom Association is proud to provide quality, reliable telecommunication services to the residents of North Central Iowa and South Central Minnesota. Every basic service line includes:

Call Waiting allows you to receive a second call when you’re on the phone with someone else. If someone tries to call you when you are using your telephone you will hear a short tone. The party calling will hear the usual ringing signal.

Here’s how your Call Waiting feature alerts you

  • A beep tone tells you another call is waiting. Only you can hear this tone.
  • Another reminder tone will be heard 10 seconds later if the waiting call remains unanswered.
  • The second caller hears only the normal ringing tone.

To answer the second call

  • Depress the switchhook for about one second or use the link or flash button on your phone to place your first call on hold.
  • You will automatically be connected to the second caller.

To alternate between calls

  • Depress the switchhook for about one second or use the link or flash button on your phone to alternate between calls.
  • Each conversation is private and cannot be heard by the other caller.

To end either call

  • Simply hang up.
  • Your telephone will then ring.
  • When you answer it you will be connected to the other party

Call Forwarding allows you to transfer your incoming calls to any other telephone number. If you forward your call to a distant telephone number where a long distance charges applies,you will be billed the charges

To forward your calls

  • Lift the handset and listen for the dial tone.
  • Press *72.
  • Again, listen for the dial tone.
  • Now, dial the number where you wish your calls forwarded (Speed Calling codes may be used if you also have this feature.)
  • When someone answers at the forwarded number, your Call Forwarding feature is now in effect.

Note

  • If there is no answer or if the line is busy hang up and repeat the previous steps. If this is done within two minutes you’ll hear two beeps meaning your Call Forwarding feature is now activated.
  • Once you have activated Call Forwarding the phone will make one short ring each time a call is forwarded. You can still make outgoing calls from this phone.
  • If you wish to change the number your calls are being transferred to, just deactivate Call Forwarding (see instructions) and then follow the steps above for Call Forwarding

To deactivate Call Forwarding

  • Lift the handset and listen for the dial tone.
  • Dial *73.
  • Listen for two beeps. Call forwarding is now deactivated and calls will ring on your phone.

When you receive a call, the telephone number calling you and the name associated with that number in the telephone company records will automatically appear on your phone or a display unit attached to your phone. If you choose to answer the call, the name and number remains on the screen until you or the caller hangs up.

Instructions:

  • When you receive a call, wait until your telephone completes the first ringing signal.
  • The telephone number calling–and the name associated with that number in the telephone company records–will automatically appear on your display screen.

Note:  For Calling Number/Name ID to work, all telephone companies and carrier networks used on a call must be able to understand Calling Number/Name ID technology. test

Allows the customer with call waiting to receive name and/or number information on a call that is waiting. The customer must have the appropriate equipment.

Instructions:

  • When your are on a call and receive another call, the second call will identify after your telephone completes one ringing signal.
  • The telephone number calling you – and the name associated with that number in telephone company records – will automatically appear on your display screen

Note:

  • For Calling Number/Name ID to work, all telephone companies and carrier networks used on a call must be able to understand Calling Number/Name ID technology.

Telemarketer Call Screening allows local calls to ring through as they normally would. All other calls will be screened and callers will hear the following announcement:

“The number you have reached does not accept calls from Telemarketers. If you are a Telemarketer, please add this number to your Do Not Call list and hang up now. If you are not a Telemarketer, please press ‘1’.”

If the caller presses ‘1’, the service will remember the phone number so the next time they call, they will not hear the message.

To add this service to your line, call our office at (641)592-6105.

When you have one call that you don’t want interrupted, you can prevent a second call from breaking into your line. The caller will receive a busy signal.

To cancel Call Waiting before calling

  • Lift the handset and listen for the dial tone.
  • Press *70 and listen for a special dial tone.
  • Now, dial the number you wish to call. When you disconnect your call, Call Waiting is automatically reactivated.

To cancel Call Waiting during a call

  • Place your current call on hold by depressing the switch-hook for one second.
  • Listen for the dial tone, then press *70.
  • Listen for the special “beep-beep” tone, then depress the switch-hook for one second and return to your call.
  • When you disconnect your call, Call Waiting is automatically reactivated.

This feature enables you to call another telephone connected to your telephone line.

Dial your own number and hang up your receiver.
All extensions on your line will ring.
First receiver to be lifted stops the ring and the conversation can begin.

With this service, you can talk with people at two different phone numbers at the same time.

To add a third person to your call

  • First, depress the switchhook for about one second. This will place the first call on hold.
  • Listen for dial tone. Then dial the third person.
  • When the third person answers, you may talk privately with this person before you make the call three way.
  • To make the call three way, depress the switchhook for about one second to add the person on hold. Your three-way call is now underway.

Note:   If for some reason the call to the third person is not completed or you decide not to add the third person to the call, depress the switchhook twice to resume your conversation with the person on hold.

To Disconnect the Third Person

  • Press the switchhook for about one second. You will now have only the original party on the line. If either of the other two people hang up, you can continue to talk to the one remaining.

To Disconnect Completely

  • Simply hang up.

With Speed Call 8 you can use a one-digit code to call eight numbers of your choice, including local and long distance numbers.

To enter or change your Speed Call 8 list

  • Lift the handset and listen for the dial tone.
  • Press *74.
  • Listen for the dial tone. Press or dial one of the 8 one-digit numbers (2 through 9.)
  • Then dial the number you wish to speed call (for long distance entries remember to include the “1” and the area code.)
  • Press the # button.
  • Listen for the two beeps to indicate that your number has been entered.

To use your Speed Calling feature

  • Lift the handset and listen for the dial tone.
  • Press or dial the appropriate one digit speed dial number (2 through 9.)
  • Press the # button.
  • Your call will now be automatically dialed.

To remove a number from your Speed Calling List

  • Lift the handset and listen for the dial tone.
  • Press *74.
  • Listen for the dial tone.
  • Press or dial one of the 8 one-digit numbers you wish to cancel.
  • Press #.
  • Hang up the receiver and the speed call number will be removed.

With voice mail from WCTA you get the best of both worlds. Not only can voice mail take messages for you when you are away from your phone but when you are on the phone as well. That means when your are tending to your busy life you can still receive messages from friends, family, and customers.

Plus, with our new e-Forward Option, you can even have your Voice Mail messages sent to your e-mail inbox.

Voice Mail Features

  • 35 messages (new and saved combined)
  • 30 day retention on new messages
  • 30 day retention on saved messages
  • 4 minute message length
  • 35 minutes total storage
  • Call Forward – No Answer included
  • Call Forward – Busy included
  • e-Forward Option.
  • Web page administration
  • 9 Sub – mailboxes included (please call our office to add this feature)
  • Message Waiting Indicator (Where available)
  • Pager/Phone notification
  • Message reply option
  • Multiple associated numbers (add’l charges apply, please call our office to add this feature)
  • Transfer to another number (please call our office to add this feature)
  • Private and shared distribution lists
  • Allowed to send msg. directly to mailbox or list
  • Message forwarding with introduction
  • Auto login

To add this service to your line, call our office at (641) 592-6105.

Optional Calling Features

WCTA offers a variety of Optional Custom Calling Features to make your life simpler. For complete details on a service, click on the  links below or just scroll down to review all the services.

This feature blocks all calls to 900 numbers.  To add this feature to your line please contact our Business Office at 1-800-592-6105.

Monthly fee: $2.00
This feature allows you to control the use of 900 numbers dialed from your phone. The availability of 900 dialing can be controlled by dialing a 4-digit PIN number.

Instructions:

  • When a customer first subscribes to a feature that uses a 4-digit PIN number, they are assigned a PIN of 0000.  This code should be changed immediately to a code known only by the user.
  • To change a PIN, the user dials: *97 PPPP NNNN (PPPP is the existing PIN – in this case 0000, and NNNN is the new PIN).  In order to confirm the entered PIN number, the user must hang up and repeat the same dialing sequencewithin 30 seconds.
  • Each subscriber has only one PIN, even if more than one feature is subscribed.  The same code is used for all features.

To disable all 900 calls, dial: 94 PPPP 0002
To enable all 900 calls, dial: 94 PPPP 0008

To Disable All 900 Calls Except For A List Of Allowed NXX Codes:

  • First disable all 900 calls as described above.
  • Next, for each 900-NXX to be allowed, dial: 94 PPPP NXX 8, where NXX is the 900-NXX to be allowed.

To Enable All 900 Calls Except For A List Of Disallowed NXX Codes:/U>

  • First enable all 900 calls as described above.
  • Next, for each 900-NXX to be disallowed, dial: 94 PPPP NXX 2, where NXX is the 900-NXX to be disallowed.

Note:NXX indicates the first three numbers of your local telephone exchange.

  • PPPP indicates the subscribers 4-digit PIN number.
  • Available on touchtone phones only.

Monthly fee:

  • Iowa: $1.50
  • Minnesota: included with caller ID – No Charge

This feature allows you to reject calls for which name and number display information has been intentionally blocked. Only calls for which the information has been blocked are rejected. Contact the WCTA Business Office for details on this service.

To block anonymous callers:

  • Pick up the handset and listen for the dial tone.
  • Press *77.  On a rotary phone, dial 1177.
  • Listen for confirmation tone or announcement.  Hang up.

When someone calls:

  • Callers who have blocked the display of their number or name will hear an announcement that you do not accept anonymous calls and they should remove Blocking and call again.
  • All other calls will ring through as usual.

To Cancel:

  • Press *87.  On a rotary phone, dial 1187.
  • Listen for a confirmation tone or announcement.  Hang up.

Note: You will not be notified when or how many calls have been rejected

Monthly fee: $1.50

Automatic Callback allows you to contact parties you have been unable to reach or to continue an interrupted conversation. If the called directory number is busy you do not hear the usual busy signal, but are notified and instructed by an announcement, after which automatic processing of the call continues until the directory number is idle. When both lines are idle, the calling party hears a special ring. When the caller picks up the set, the called party’s line rings.

Instructions:

  • When you hear a busy signal, depress the switchhook and release.  Listen for a normal dial tone.
  • Press *66.  On a rotary phone dial 1166.
  • If the line is still busy, hang up.  Your phone will check the number for up to 30 minutes.
  • A special callback ring alerts you if the line becomes free (some phones ring normally).
  • Pick up the handset to automatically place the call.

To Cancel:

  • Depress the switchhook and listen for a normal dial tone.
  • Press *86.  On a rotary dial phone, dial 1186.
  • Listen for a confirmation announcement.  Hang up.

Note:
This feature does not work on 800 numbers, 900 numbers, numbers outside the specified feature area, or on lines where Call Forward and some other call features have been activated.

  • To restart the 30-minute clock, repeat the steps above.
  • Automatic Callback can check as many as 12 busy lines at once for you.  To know which call is being completed, you must subscribe to Calling Number Delivery features.

Monthly fee: $1.50

This feature gives you the convenience of recalling the last incoming call without having to know the directory number of the call.

Instructions:

  • Pick up the handset and listen for a normal dial tone.
  • If you were already on the phone and ignored a call waiting tone, depress the switchhook and release quickly.
  • Press *69.  On a rotary phone, dial 1169.  You will receive an announcement on how to continue this feature.

If the line is busy and you decide to activate automatic recall:

  • Your phone will keep trying the line for up to 30 minutes.
  • A special callback ring alerts you if the line becomes free (some phones ring normally).
  • Pick up the handset to automatically place the call.

To Cancel:

  • Press *89.  On a rotary phone, dial 1189.
  • Listen for the confirmation tone or announcement.  Hang up.

Note:

  • This feature does not work on 800 numbers, 900 numbers, numbers outside the specified service area, or on lines where Call Forward and some other call features have been activated

Monthly fee: $1.50

Call Forwarding if Busy allows you to transfer your incoming calls automatically to any other telephone if your line is busy. If you forward your calls to a distant telephone where a long distance charge applies, you will be billed the charges. You must have Call Forwarding on your line.

To Forward Your Call If Line Is Busy

  • Lift the handset and listen for the dial tone.
  • Press *90 on a touchtone telephone.
  • Again, listen for the dial tone.
  • Now, dial the number where you wish your calls forwarded.  (Speed Calling codes may be used if you also have this feature.)
  • When someone answers at the forwarded number, your Call Forwarding If Busy feature is now in effect.

Note:

  • If there is no answer, or if the line is busy, hang up and repeat the previous steps.  If you do this within two minutes, you’ll hear two beeps meaning your Call Forwarding If Busy feature is now activated.
  • Once you have activated Call Forwarding If Busy, calls received while your line is busy will be forwarded.  You can still make outgoing calls from this phone.
  • If you wish to change the number your calls are being transferred to, just deactivate Call Forwarding If Busy (see below) and then follow the steps above for Call Forwarding If Busy.

To Deactivate Call Forwarding If Busy:

  • Lift the handset and listen for the dial tone.
  • Press *91 on a touchtone telephone.
  • Listen for two beeps.  Call Forwarding If Busy is now deactivated and calls will ring on your phone

Monthly fee: $1.50

Call Forwarding No Answer allows you to transfer your incoming calls automatically to any other telephone. If you forward your calls to a distant telephone where a long distance charge applies, you will be billed the charges. You must have Call Forwarding on your line.

To Forward Your Calls:

  • Lift the handset and listen for a dial tone.
  • Press *92 on a touchtone telephone.
  • Again, listen for the dial tone.
  • Now, press the specified number of rings before transfer, followed by the number where you wish your calls to be forwarded.
  • When someone answers at the forwarded number, you Call Forwarding No Answer feature is now in effect.

Note:

  • If there is no answer, or if the line is busy, hang up and repeat the previous steps.  If you do this within two minutes, you’ll hear two beeps meaning your Call Forwarding No Answer feature is now activated.
  • Once you have activated Call Forwarding No Answer, the phone rings the designated number of times before the call is forwarded.  You can still make outgoing calls from this phone.
  • If you wish to change the number your calls are being forwarded to, just deactivate Call Forwarding No Answer (see below) and then follow the steps above.

To Deactivate Call Forwarding No Answer

  • Lift the handset and listen for the dial tone.
  • Press *93 on a touch tone telephone.
  • Listen for two beeps.  Call Forwarding No Answer is now deactivated and call will ring on your phone.

Monthly fee: $1.50
Call Forwarding Remote Access allows you to transfer incoming calls from one telephone number to another telephone number from a location other than your home telephone. If you forward your calls to a distant telephone where a long distance charge applies, you will be billed the charges. You must have Call Forwarding on your line.

To Activate Call Forwarding Remote Access

  • Lift the handset and listen for the dial tone.
  • Dial the remote access number (641-592-6699) from a touchtone telephone.
  • Enter you 10-digit telephone number followed by the # key.
  • Enter your PIN followed by the # key.
  • Now dial the activation code (72).  A special dial tone is returned.
  • Now dial the number where you wish your calls forwarded (if there is no answer or if the line is busy hang up and repeat the previous steps within two minutes).
  • When the feature is activated, you will hear 2 beeps indicating that the Call Forwarding Remote Access feature is in effect.

Note:

  • If you wish to change the number your calls are being transferred to, deactivate Call Forwarding Remote Access (see below), and then follow the above steps to reactivate Call Forwarding Remote Access.

To Deactivate Call Forwarding Remote Access:

  • Lift the handset and listen for the dial tone.
  • Dial the remote access number (641-592-6699) from a touchtone telephone.
  • Enter you 10-digit telephone number followed by the # key.
  • Enter your PIN followed by the # key.
  • Now dial the deactivation code (73).
  • When the feature is deactivated, you will hear 2 beeps indicating that the Call Forwarding Remote Access feature is deactivated

Monthly fee:

  • Iowa: $2.00
  • Minnesota Residence: No Charge
  • Minnesota Business: Contact Office

This feature prevents the customer’s name and number from being delivered on any call to a Calling Number Delivery and/or Calling Number with Calling Name Delivery Subscriber.

Instructions:

  • If you select per line blocking, you can cancel the blocking feature by dialing a special access code (*82).  On a rotary phone, dial 1182.
  • Your line is then unblocked for the next call only.
  • The line is then re-blocked on the completion of your call.

Note:

  • Per line blocking does not block delivery of E911 information.

Monthly fee: $3.00

Custom Ringing allows you to add a second number to your existing telephone line. Calls to the second number are indicated by a special or distinctive ring.

Fee (Per Use):

  • Iowa: $4.00
  • Minnesota: $1.00

Customer originated trace (per call) allows you to trace the origin of a harassing or obscene call. Information generated from the trace is printed at the telephone company. Upon request to the telephone company, the traced call information will be released to the proper authorities. Contact the WCTA business office for complete details on this service.

Instructions:

  • When you get a nuisance call, just depress the switchhook and release.  Listen for a normal dial tone.
  • Press *57.  On a rotary dial phone, dial 1157.
  • Press 1.
  • Listen for a confirmation announcement that the last call has been traced.
  • Hang up.
  • The number you trace will be recorded at the telephone company.  Recorded information will be released to the proper authorities upon your request.

Note:

  • Customer Originated Trace must be used immediately after you hang up on the call you want to be traced.  If you get another call, or hear a Call Waiting tone first, you will trace the wrong call.
  • For more information concerning harassing or obscene calls, please call the WCTA business office at 1-800-592-6105.

Monthly fee: $1.50

With this feature, incoming calls from up to 12 directory numbers can be automatically identified by distinctive ringing. A distinctive ringing pattern or Call Waiting tone accompanies incoming calls from the designated directory numbers.

Instructions:

  • Pick up the handset and listen for the dial tone.
  • Press *61.  On a rotary phone, dial 1161.
  • Listen for an announcement telling you whether the feature is currently on or off.  The recorded voiced will then tell you how many (if any) numbers are currently stored on your list.
  • Follow the voice instructions and press or dial 3 to turn the feature ON (if it is currently off), or turn the feature off (if it is currently on).

To Add The Last Caller To Your List:

  • Press #01#.  On a rotary phone, dial 1201.

To Hear The Phone Numbers On Your List:

  • Press 1.  On a rotary phone, dial 1.
  • After the list is read, voice instructions will follow.

To Add A Number To Your List:

  • Press #.  On a rotary phone, dial 12.
  • Follow the voice instructions you’ll hear.  You can store up to 12 phone numbers on your list.

To Remove A Number From Your List:

  • Press *.  On a rotary phone, dial 11.
  • Follow the voice instructions to remove any or all of those numbers.

To Hear Instructions Again:

  • Press 0.  On a rotary phone, dial 0.

When Someone Calls:

  • If the call is from someone on your list, you’ll hear a special ring.  All other calls will have a normal ringing pattern.
  • If you have Call Waiting and get a call from a number on your list while you’re on another call, you’ll hear a special Call Waiting tone.  All other calls are signaled by a normal tone.

Note:

  • You may press or dial specific numbers/symbols at any time rather than waiting for the voice instructions.
  • The list you create here is separate from any other lists you may be using for Selective Call Acceptance, Selective Call Forwarding and similar services.

Monthly fee: $3.25

Find Me Setup Instructions
WCTA’s Find Me service is a dynamic calling service that can be setup to ring multiple telephone numbers at the same time, or in a predetermined order.

Subscribers to the Find Me service can specify up to six (6) telephone numbers to be dialed at the same time or in succession when they receive a call. For example, a call to your home can also be programmed to ring at your office or even on your wireless phone. The person calling you only needs to know one number.

The Find Me service alerts the caller that it is attempting to locate the subscriber by announcing “Attempting to locate (your name). Please stay on the line.” This lets the caller know to stay on the line as the service attempts to locate the subscriber.

For more information contact the WCTA Business Office at 1-800-592-6105.

Monthly fee: $3.50
The 1+ Blocking feature allows you to restrict the use of your phone for 1+ long distance calls. These calls can only be placed by persons knowing the correct 4-digit PIN number.

Instructions:

  • The customer will be assigned a 4-digit PIN number to use with this service.  This PIN can only be changed by contacting the Business Office.

To place a 1+ Call:

  • Dial the 1+ number as you normally would.  You will hear 2 beeps followed by a new dial tone.  Enter your 4-digtit PIN.  Your call will be completed.

Note:

  • 1+ 800 numbers can be called without using the 4-digit PIN number.
  • Available on touchtone phones only.

Monthly fee: $3.50

This blocking feature allows you to control whether or not certain toll calls can be dialed from your phone.

To enable call restrictions:

  • For 1+ calls press *342
  • For international calls press *343
  • For operator and 0+ calls press *344
  • For 900 calls press *346

To disable call restrictions enter the code below followed by your PIN:

  • For 1+ calls press *352
  • For international calls press *353
  • For operator and 0+ calls press *354
  • For 900 calls press *356

Note:

  • Available on touchtone phones only.
  • To change your PIN please contact the Business Office

Monthly fee: $1.50
Selective Call Acceptance uses a list function to store up to 12 directory numbers from which you receive calls. An incoming call from a directory number that is not on your list is routed to an announcement stating that the called party does not wish to receive the call.

Instructions:

  • Pick up the handset and listen for the dial tone.
  • Press *64.  On a rotary phone, dial 1164.
  • Listen for an announcement telling you whether the feature is currently on or off.  The recorded voice will then tell you how many (if any) numbers are currently stored on your acceptance list.
  • Follow the voice instructions and press or dial 3 to turn the feature ON (if it is currently off), or turn the feature OFF (if it is currently on).

To Add The Last Caller To Your Acceptance List:

  • Press #01#.  On a rotary phone, dial 1201.

To Hear The Phone Numbers On Your List:

  • Press 1.  On a rotary phone, dial 1.
  • After the list is read, voice instructions will follow.

To Add A Number To Your List:

  • Press #.  On a rotary phone, dial 12.
  • Follow the voice instructions you’ll hear.  You can store up to 12 phone numbers on your list.

To Remove A Number From Your List:

  • Press *.  On a rotary phone, dial 11.
  • Follow the voice instructions to remove any or all of those numbers.

To Hear Instructions Again:

  • Press 0.  On a rotary phone, dial 0.

When Someone Calls:

  • When your feature is turned ON, you’ll receive calls only from those on your acceptance list.
  • Callers who are not on your list will simply hear an announcement that you are not accepting calls at this time.

Note:

  • You may press or dial specific numbers/symbols at any time rather than waiting for the voice instructions.
  • The list you create here is separate from any other lists you  may be using for Distinctive Ringing, Selective Call Forwarding, Selective Call Rejection, and similar features.

Monthly fee: $1.50

Selective Call Forwarding allows you to ensure that selected calls reach you when you are away from home or office. Incoming calls from up to 12 directory numbers can be forwarded to another location. Calls from directory numbers that are not on the list can be picked up at home or office. If you forward your calls to a distant telephone where a long distance charge applies, you will be billed the charges. You must have Call Forwarding on your line.

Instructions:

  • Pick up the handset and listen for the dial tone.
  • Press *63.  On a rotary phone, dial 1163.
  • Listen for an announcement telling you whether the feature is currently on or off.  The recorded voice will then tell you how many (if any) numbers are currently stored on your forward list.
  • Follow the voice instructions and press or dial 3 to turn the feature ON (if it is currently off), or turn the feature OFF (if it is currently on).

To Add The Last Caller To Your Forward List:

Press #01#.  On a rotary phone, dial 1201.

To Enter Your “Forward-To:” Number:

  • The first time you turn on the feature, you’ll be asked to enter the number you’d like your special calls forwarded to.  From then on, the system will simply remind you of the current “forward-to” number.
  • If the current number is correct, press or dial 1.
  • If you wish to change the current “forward-to” number, press or dial 0 and then follow the voice instructions.

To Hear The Phone Numbers On Your List:

  • Press 1.  On a rotary phone, dial 1.
  • After the list is read, voice instructions will follow.

To Add A Number To Your List:

  • Press #.  On a rotary phone, dial 12.
  • Follow the voice instructions you’ll hear.  You can store up to 12 phone numbers on your forward list.

To Remove A Number From Your List:

  • Press *.  On a rotary phone, dial 11.
  • Follow the voice instructions to remove any or all of those numbers from your forward list.

To Hear Instructions Again:

  • Press 0.  On a rotary phone, dial 0.

When Someone Calls:

  • If your feature is turned ON, and the caller is on your forward list, the call will be re-routed to your “forward-to” number.  If the caller is not on your forward list, the call will ring at your home as usual.

Note:

  • You may press or dial specific numbers/symbols at any time rather than waiting for the voice instructions.
  • The list you create here is separate from any other lists you  may be using for Distinctive Ringing, Selective Call Forwarding, Selective Call Rejection, and similar features.
  • This feature can work with Call Forward (all calls).  Numbers on your selective list will follow you to your Selective Call Forward number.  All other calls you receive will be routed to your regular Call Forward number.

Monthly fee: $1.50
Selective Call Rejection allows you to create a list of up to 12 directory numbers from which you do not want to receive calls. A call made from a directory number on the list will hear an announcement that your number is not accepting calls at this time. All other calls will ring through as normal.

Instructions:

  • Pick up the handset and listen for the dial tone.
  • Press *60.  On a rotary phone, dial 1160.
  • Listen for an announcement telling you whether the feature is currently on or off.  The recorded voice will then tell you how many (if any) numbers are currently stored on your rejection list.
  • Follow the voice instructions and press or dial 3 to turn the feature ON (if it is currently off), or turn the feature OFF (if it is currently on).

To Add The Last Caller To Your Rejection List:

  • Press #01#.  On a rotary phone, dial 1201.

To Hear The Phone Numbers On Your List:

  • Press 1.  On a rotary phone, dial 1.
  • After the list is read, voice instructions will follow.

To Add A Number To Your List:

  • Press #.  On a rotary phone, dial 12.
  • Follow the voice instructions you’ll hear.  You can store up to 12 phone numbers on your rejection list.

To Remove A Number From Your List:

  • Press *.  On a rotary phone, dial 11.
  • Follow the voice instructions to remove any or all of those numbers from your rejection list.

To Hear Instructions Again:

  • Press 0.  On a rotary phone, dial 0.

When Someone Calls:

  • If your feature is turned ON, callers who are on your rejection list will hear an announcement that your number is not accepting calls at this time.  All other calls will ring through as usual.

Note:

  • You will not be notified when or how many calls have been rejected.
  • You may press or dial specific numbers/symbols at any time rather than waiting for the voice instructions.
  • The list you create here is separate from any other lists you  may be using for Distinctive Ringing, Selective Call Forwarding, Selective Call Rejection, and similar features.

Monthly fee: $2.50

With Speed Call 30, you can use a two digit code to call 30 numbers of your choice including local and long distance numbers up to 15 digits.

To Enter Or Change Your Speed Calling List:

  • Lift the handset and listen for the dial tone.
  • Press *75.
  • Listen for the dial tone.
  • Press one of the 30 two-digit speed numbers (20 through 49).
  • Then dial the number you wish to speed call.  (For long distance entries, remember to include the “1” and the area code.)
  • Press the # button.
  • Listen for the two beeps which indicate that your number has been entered.

To Use Your Speed Calling Feature:

  • Lift the handset and listen for the dial tone.
  • Dial the appropriate two-digit speed number (20 through 49).
  • Press #.
  • Your call will now be dialed.

Service and Rate Information

The WCTA Telecommunications catalog may be viewed by clicking the following link:  Telephone Service Catalog

The Iowa Standard Agreement for Local Exchange Service may be viewed by clicking the following link: Iowa Standard Agreement for Local Exchange Service

For a more complete guide of services and pricing please Service Brochure to see our Local Service Brochure.